User Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you register, play or otherwise interact with Zombillion Casino. We take your privacy seriously and describe below the categories of data we process, why we process it, and the choices you have about your information.

Types of data we collect

We collect different kinds of information to operate accounts, process payments, prevent fraud and provide customer service. This includes personal data, technical data, transactional data and information about your activity on our site and apps.

Personal data

Personal data covers information that identifies you directly or indirectly. Typical examples are name, date of birth, contact details (email address, phone number), proof of identity and address provided for verification, and payment details needed to process deposits or withdrawals.

Technical data

Technical data relates to your device and connection. We collect IP address, browser type and version, device identifiers, operating system, language settings, and log information about your use of the site or app. This helps us maintain security, improve performance and provide a smooth user experience.

Transactional data

This includes records of deposits, withdrawals, bets, game activity and transaction histories. We keep this data to process payments, resolve disputes, comply with regulatory and anti-fraud checks, and to provide clear account statements.

How we use your information

We use your information to create and manage accounts, verify identity, process payments, detect and prevent fraud, answer support queries and comply with legal obligations. We may also use aggregated or anonymised data for analytics and to improve our services. We do not use your data for purposes that are incompatible with the reasons it was collected without obtaining additional consent.

Data protection practices

We protect personal data using technical and organisational measures appropriate to the risk involved. These measures include encryption of sensitive information in transit and at rest, access controls, secure backups and regular security testing. Only authorised staff and trusted third parties have access to personal data on a need-to-know basis.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, remember preferences, and provide analytics and advertising features. You can manage cookie settings through your browser or via the cookie controls on our site. Third-party providers may set cookies for analytics and marketing purposes in line with their own policies.

User rights

You have rights over your personal data, including access, correction, deletion, restriction of processing and objection to certain uses. Where processing is based on consent, you can withdraw consent at any time without affecting processing done while consent was in place.

Access, correction and deletion of data

You can view and update certain account details via your account settings. For other requests, such as data erasure or a full data export, contact us at [email protected]. We will respond to requests and provide information on next steps and any applicable limitations.

Information sharing and third parties

We share data with service providers who support our operations, such as payment processors, identity verification services, hosting and analytics providers, and fraud prevention partners. We also disclose information when required by law or to protect our rights. Third parties process data under contract and are required to maintain appropriate safeguards.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be posted on the site and, where appropriate, communicated through your account or by email. Continued use of our services after an update indicates acceptance of the revised policy.